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Return Policy

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Return Policy

At Linora Essentials, we take immense pride in the quality and craftsmanship of every piece we create. Each item is carefully inspected before it leaves our studio to ensure it meets our exacting standards of excellence. However, should any issue arise, we are here to make things right with grace and care.

Eligibility for Returns

Returns are accepted only in the following circumstances:

  • The item is defective or damaged upon arrival.

  • The item delivered is incorrect or does not match your order.

We kindly ask that you inspect your order upon receipt and notify us promptly if any of these rare issues occur.

Return Request Timeline

To initiate a return, please submit your request within 48 hours of receiving your order. This allows us to address the matter quickly and ensure your satisfaction.

Required Documentation

When submitting your return request, please include:

  • Clear photographs showing the defect, damage, or incorrect item.

  • Your order number and a brief description of the issue.

These details help us process your request with speed and accuracy.

Condition of Returned Items

For a return to be accepted, the item must be:

  • Unused and unwashed.

  • In its original condition with all tags attached.

  • Returned in its original packaging.

We believe in preserving the integrity of our luxury linen, and these conditions ensure that every return is handled with the respect it deserves.

At Linora Essentials, your satisfaction is at the heart of everything we do. Should you have any questions about our return process, our team is always here to assist you with warmth and professionalism.